Custom Tours are Redefining the Resort Experience

Today’s resort guests expect more than luxury accommodations—they want meaningful experiences, local flavor, and freedom to explore at their own pace. From scenic walking paths to nearby attractions, every resort has unique stories to tell—but few have an easy way to share them.

Enter custom GPS-triggered self-guided tours , a powerful way to enrich your guest experience without increasing staff workload. With platforms like Sulu, resorts can now deliver engaging, multilingual audio experiences through a guest’s smartphone—automatically triggered by their location on your property or in nearby areas.

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Why Resorts Are Rethinking Guest Experience

While room upgrades and concierge service still matter, today’s travelers crave something more: self-directed, immersive experiences that help them connect with the destination. And for international travelers, language accessibility is essential.

But providing personalized tours in multiple languages usually means hiring additional staff or using clunky equipment—unless you go digital.

Sulu’s mobile-first platform offers an effortless alternative: professional, GPS-based audio tours with narration in over 20+ languages, delivered through the guest’s phone.

How Sulu Works for Resorts

Sulu enables resorts to create custom walking, biking, or driving tours tied to on-property attractions or nearby points of interest. Here's how:

1. Define Points of Interest
Choose spa locations, beachfront spots, gardens, hiking paths, art installations, or nearby cultural sites.

2. Add Narration Content
Enter storytelling, historical details, fun facts, or even promotional messages about on-site amenities.

‍AI Voice + Multilingual Translation
Sulu turns your scripts into high-quality, natural-sounding voiceovers and translates them into 20+ languages.

Guests Access the Tour via App
Visitors simply download the free Sulu app, enter a code, and enjoy an immersive, guided experience that plays as they move from one GPS point to the next. No need for hardware. No scheduling. No extra staffing.

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Why Resorts are Embracing Custom GPS Tours

Integrating GPS-based audio tours into your resort experience doesn’t just delight guests—it drives real value for your business. From increased engagement to new revenue opportunities, here are the key benefits of using Sulu.

Delight Guests With Curated Experiences
Give guests something extra to explore—whether it’s a garden walk, architectural tour, or sunset viewing path.

Promote On-Site Amenities
Highlight your spa, restaurants, fitness center, or wellness programs with engaging audio prompts as guests pass by.

Serve a Global Audience
Offer tours in your guests’ native language to make your resort more welcoming and accessible.

Extend the Experience Off-Property
Provide self-guided audio tours to nearby towns, scenic lookouts, trails, or beaches—encouraging exploration while reinforcing your brand.

Create Themed Tours
Offer kid-friendly scavenger hunts, romantic paths for couples, or wellness-focused mindfulness walks.

Add Passive Revenue Streams
Sell premium or sponsored tour content as an upgrade or package add-on.

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Self Guided Experiences Your Guests Will Love

Looking for inspiration? These example tours show how resorts can use Sulu to turn everyday amenities and nearby attractions into immersive, memorable experiences for guests of all ages and interests.

• “Sunrise to Sunset: A Self-Guided Tour of the Resort Grounds”
• An Off Property "Best Of Tour" - share the best food, art and shopping in the area
• “Mindful Moments: A Wellness Walk”
• “Family Adventure Trail With Fun Facts and Challenges”
• “Local Treasures: A Self-Guided Excursion to Nearby Attractions”

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A Simple Way to Stand Out From the Competition

In a competitive hospitality market, the best way to stand out is by creating moments guests remember. With Sulu, you can deliver those moments—through curated, location-aware tours that educate, entertain, and inspire.

And because it's completely mobile-based, you can offer world-class experiences without adding complexity to your operations.

Ready to elevate your resort experience? Discover how Sulu’s GPS tour platform works.