How mobile-friendly, AI-powered tour guides are making cultural experiences more inclusive

Museums are meant to be welcoming spaces for discovery, learning, and connection. Yet for millions of visitors, language barriers, disabilities, or a lack of support services can limit full engagement with exhibits and storytelling.

That’s why forward-thinking institutions are embracing a new kind of solution: custom multilingual GPS-guided tours that offer seamless, mobile-first accessibility—without the need for extra equipment, staff, or technical complexity.

Enhancing Accessibility in Museums With Multilingual GPS Guides

Why Accessibility Must Be a Priority for Museums

From international tourists and non-native speakers to visitors with visual impairments or cognitive challenges, today’s museums host a diverse audience. And with growing emphasis on diversity, equity, inclusion, and accessibility (DEIA), institutions are being called upon to make their spaces and experiences more inclusive than ever.

Unfortunately, many traditional tools—printed placards, headset rentals, or static exhibit labels—don’t fully meet these needs. They often exclude those who:

• Speak a different language than the signage provides
• Need spoken, rather than written, information
• Prefer contactless or self-paced experiences
• Are visiting during off-hours or without a group

This is where multilingual, AI-powered GPS guides can make a profound difference for museums.

How GPS Audio Guides Work (and Why It Matters)

Imagine this: A visitor enters a museum, downloads a mobile app, and begins exploring. As they move through the space, their phone detects their location and automatically plays curated audio content—translated into their preferred language and narrated by professional-sounding AI voice actors.

That’s exactly what platforms like Sulu enable.

With Sulu, museums can:

• Define key points of interest (galleries, installations, exhibits)
• Input written narratives for each location (in any language)
• Automatically generate multilingual audio tours with natural-sounding voiceovers
• Offer visitors a contactless, self-guided tour right from their own device

No more handing out audio hardware. No more relying on limited language signage. No more barriers between your exhibits and your visitors.

Multilingual Support = A More Inclusive Experience

Sulu’s platform supports voice narration in over 20+ languages, making it ideal for:

• Museums in tourist-heavy cities with global audiences
• Cultural institutions serving multilingual local communities
• Traveling exhibits that need localization for each new region
• Organizations committed to improving language equity in visitor education

By meeting people in their own language, you don’t just enhance understanding—you deepen connection.

Accessibility Features That Go Beyond Language

While multilingual narration is key, Sulu also supports broader accessibility:

• Audio-first delivery helps guests with visual impairments
• Hands-free, self-guided navigation reduces cognitive overload
• No app registration required means less tech friction for older or less digitally-savvy visitors

Combined, these features allow guests to experience your exhibits comfortably and confidently—without needing assistance or special accommodations.

A Win for Visitors, a Win for Your Team

Implementing a mobile-friendly GPS guide with AI narration in your museum means:

• No more managing outdated audio devices
• No additional staffing required for tours
• Easy content updates through an intuitive CMS
• Real-time flexibility to add new languages or adjust narratives

It’s accessibility that scales—without draining your resources.

Make Your Museum More Accessible, One Tour at a Time

Today’s visitors expect more than static signage—they want meaningful, accessible, and inclusive storytelling. With Sulu’s multilingual GPS guide platform, your museum can deliver just that: a mobile-first, voice-powered tour experience that meets people where they are.

Want to explore how Sulu can help your institution become more inclusive? Discover the platform here.